Check out our Blog to Stay Up-to-Date on Industry News & our Products
Whether you're looking for updates on our products or partnerships, or valuable insight into industry news and updates on our products, you will be able to find it on this blog. Not only that, but you will also be able to find cost reduction tips and techniques to increase your savings when mailing here.
This information will be highly relevant and useful to any mailer, so be sure to check back frequently.
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Five Steps You Can Take to Keep Your Confidential Data ProtectedAccording to Accenture's "State of Cybersecurity Resilience 2021" report, from 2020 to 2021, there was a 31% increase in average cyberattacks per company, rising from 206 to 270 attacks. Accenture also notes a significant increase in indirect attacks, which are attacks on an organization through its supply chain. With the average cost of a data breach rising to $4.24 million in 2021, organizations cannot afford not to take data security seriously. With hackers continually finding new and more s... continue reading.
The Move to Self-service Customer CommunicationsThe current labor shortage, caused by what is now known as the “Great Resignation” due to workers re-evaluating their life choices, is impacting outsourced providers as well as their clients. Because of this trend, companies are also now faced with finding ways to do more with fewer people. Many, if not most providers are looking for more efficient ways to create, manage and deliver their critical communications. Hence, it is critical to ensure you are taking advantage of the complet... continue reading.
The Time to Add Payment Options is NowIn 2021, over six billion electronic bill payment and presentment (EBPP) transactions were made in the US. According to a Globe Newswire Report, the number is expected to climb to 35 billion transactions by 2026. It is clear digital billing, including SMS-based solutions, is not only here to stay, but these methods are also gaining huge traction in the wake of the pandemic. Mobility is key to new generations coming of age. From entertainment to appointments to grocery shopping to bill pay... continue reading.
Five Steps for Meeting Your CCM Challenges in 2022The start of the New Year provides an opportunity to set goals for the year ahead that will keep your business current and competitive. When it comes to customer communications management (CCM), one thing that has been made clear in the past 24 months is the need to continue to find ways to streamline processes and consolidate steps to meet the evolving demands of today’s business environment. COVID-19 has impacted almost everything we do, including how we communicate with our customers. F... continue reading.